/* fix issue when the chat tab siting over the cookie buttons */
.message.global.cookie {
  z-index: 300000;
}

/* font definition */
@font-face {
  font-family: 'Archivo Narrow';
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: local('Archivo Narrow Regular'), local('ArchivoNarrow-Regular'), url(https://fonts.gstatic.com/s/archivonarrow/v11/tss0ApVBdCYD5Q7hcxTE1ArZ0bbwiXw.woff2) format('woff2');
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}

@font-face {
  font-family: 'Archivo Narrow';
  font-style: normal;
  font-weight: 700;
  font-display: swap;
  src: local('Archivo Narrow Bold'), local('ArchivoNarrow-Bold'), url(https://fonts.gstatic.com/s/archivonarrow/v11/tss3ApVBdCYD5Q7hcxTE1ArZ0b5LrGld-9I.woff2) format('woff2');
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}

#inside_holder.mobile-device {
  height: 0px !important;
}

/* font body */
.inside_chatPane #inside_chatInput,
#inside_holder *,
#inside_holder *:before,
#inside_holder *:after {
  font-family: "Tissot Sans", Archivo Narrow, sans-serif !important;
  font-weight: 400;
}

/* font title */
#inside_holder .inside_chatFrom,
#inside_holder .inside_chatFrom .inside_chatName,
#inside_holder .closeChat.overlay div#closeChatHolder,
#inside_leaveMessageForm .inside_formTitle,
#inside_leaveMessageForm .inside_formTitle .inside_root_block,
#inside_holder .inside-not-title:after,
#inside_holder .inside-not-title,
#inside_prechatForm .inside_formTitle,
#inside_leaveMessageForm .inside_formTitle,
#inside_holder .insideGreetingMessage,
#inside_holder #inside_submitMessage .inside_submitMessage_holder,
#inside_holder #insideSurveyHolder .insideSurveyQuestion,
#inside_holder #inside_chatSendButton,
#inside_holder .insideSubmitButton,
#inside_holder #inside_leaveMessageForm input.inside_sendButton {
  font-family: "Tissot Sans", Archivo Narrow, sans-serif !important;
  font-weight: 700 !important;
  text-transform: uppercase;
}

#inside_holder [class^="icon-"]:before,
#inside_holder [class*=" icon-"]:before {
  font-family: 'icoinside-front' !important;
}

.inside_chatMessageUser img,
.inside_chatMessageAssist img {
  font-size: inherit;
}

#inside_holder.mobileChatOpen {
  position: fixed !important;
}

/* chat tab */
#inside_holder #inside_liveChatTab:not(.usingChatHeader) {
  transform: translate(-10px, -10px);
}

#inside_holder[device="1"] #inside_liveChatTab.usingChatHeader {
  margin: 0;
}

#inside_holder[device="1"] #inside_liveChatTab:not(.usingChatHeader),
#inside_holder[device="3"] #inside_liveChatTab:not(.usingChatHeader) {
  width: 128px !important;
}

#inside_holder[device="1"] #inside_liveChatTab.inside_chat_offline:not(.usingChatHeader),
#inside_holder[device="3"] #inside_liveChatTab.inside_chat_offline:not(.usingChatHeader) {
  width: 142px !important;
}

#inside_holder #inside_liveChatTab .inside_chatTabImage {
  width: 100% !important;
}



/* chat pane background */
.inside_chatPane .inside_glass,
#inside_prechatForm {
  background: #eeeeee !important;
}

/* chat pane header shadow */
/*
.inside_chatPane .inside_glass:before,
#inside_prechatForm:before {
 content: '';
 position: absolute;
 top: 0;
 left: 0;
 width: 100%;
 height: 44px;
 background-image: linear-gradient(to bottom, #e4e4e4, #f2f2f2);
}*/

.inside_chatPane .inside_glass:before {
  top: 50px;
}

/* department selector */
#inside_holder .inside_dept_selector {
  padding: 25px 20px 16px 23px;
  margin-bottom: 5px;
  width: 100%;
}

#inside_holder .inside_dept_selector_title,
#inside_holder .inside_dept_option label {
  font-size: 16px;
  font-weight: 900;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.44;
  letter-spacing: normal;
  color: #333333;
}

#inside_holder .inside_dept_selector_title {
  margin-bottom: 16px;
  display: block;
}

#inside_holder .inside_dept_option label {
  font-weight: 400;
  margin-bottom: 7px;
  display: flex;
  flex-direction: row;
  align-items: flex-start;
}

#inside_holder .inside_dept_option label input {
  margin: 5px 9px 0 0 !important;
  width: 14px;
  height: 14px;
  flex-shrink: 0;
}

#inside_holder[device="3"] .inside_dept_option label input {
  margin: -7px 10px 7px 0 !important;
}

/* nps question */
#inside_holder .inside_survey_answertype_nps .answer {
  margin-left: -30px !important;
  width: calc(100% + 60px);
}

#inside_holder.showChatPaneFullScreen .inside_survey_answertype_nps table {
  max-width: 600px;
}

/* fix css conflict on post survey */
#inside_holder .inside_visitorNotify .insideSubmitButton {
  color: white;
}

.insideSurveyQuestionImage.selected {
  background: inherit;
}

/* chat pane header */
#inside_holder #inside_chatPaneHeader {
  /* margin: -1px; */
  /* width: calc(100% + 1px); */
}

#inside_holder #inside_chatPaneHeader {
  padding-left: 15px;
}

#inside_siteLogo:before,
#inside_liveChatTab.usingChatHeader .chatTab_siteLogo:before {
  /* content: 'LIVE CHAT'; */
  font-size: 16px;
  font-weight: 900;
  font-style: normal;
  font-stretch: normal;
  letter-spacing: normal;
  color: #ffffff;
  line-height: 49px;
  display: block;
}

#inside_liveChatTab.usingChatHeader {
  outline: none;
  padding: 0px 0 0 15px;
  border: 1px solid #000000 !important;
}

#inside_liveChatTab.usingChatHeader .chatTab_siteLogo {
  line-height: 50px;
  height: 50px;
  vertical-align: middle;
}

#inside_liveChatTab.usingChatHeader .chatTab_siteLogo img {
  margin: -2px 0 0 0;
}

#inside_chat_siteLogo {
  margin: -4px 0 0 0;
}

/* adjust icon */
#inside_liveChatTab.usingChatHeader .icon-expand-image,
#inside_liveChatTab.usingChatHeader .inside_closeCross {
  font-size: 29px !important;
  margin: -2px 9px 0 0;
}

#inside_liveChatTab.usingChatHeader .inside_closeCross {
  margin-right: 3px;
  display: none;
}

#inside_holder .chatHeaderIcons *:focus,
#inside_holder input[type="text"]:focus,
#inside_holder textarea:focus {
  outline: 1px solid #333333;
}

#inside_holder #inside_liveChatTab:focus {
  outline: #BF1722 2px dotted;
  outline-offset: -2px;
}

#inside_holder .chatHeaderIcons .inside_icon_image_holder,
.inside_chatPane .inside_icon_image_holder {
  min-width: 22px;
  width: 27px;
}

#inside_holder .chatHeaderIcons .inside_closeCross {
  margin-right: 9px;
}

#inside_holder #chatHeaderIcons .inside_minimise {
  padding: 0;
  margin: 0px 7px -1px 7px;
}

#inside_holder .chatHeaderIcons #inside_emailIcon {
  margin-right: 3px;
  margin-left: 5px;
}

#inside_holder .chatHeaderIcons {
  margin-top: 0px;
  padding-left: 2px;
}

#inside_holder #chatHeaderIcons .inside_closeCross {}

/* notification */
#inside_holder .inside-notification.standard {
  border: none;
  height: 69px !important;
  margin-top: -20px;
  margin-right: 15px;
}

#inside_holder .inside-notification.standard .inside-not-content {
  padding: 10px 15px 12px 14px;
  width: 288px;
  box-sizing: border-box;
  border: solid 1px #d6d6d6;
  border-left: none;
  text-align: left;
}

.inside-notification.standard .inside-not-img-cont {
  min-width: 69px;
  min-height: 69px;
  margin: 0;
}

.inside-notification.standard .inside-not-img-cont img {
  min-width: 69px;
  min-height: 69px;
  width: 69px;
  height: 69px;
  max-width: 69px;
  max-height: 69px;
}

#inside_holder .inside-not-title:after {
  content: ' @ Tissot';
  font-weight: 700 !important;
}

.inside-not-title,
.inside-not-text {
  max-width: calc(100% - 46px);
  padding: 0;
}

.inside-not-title,
.inside-not-text,
.inside-not-more:before {
  font-size: 16px;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: normal;
  color: #333333;
}

#inside_holder .inside-not-title,
#inside_holder .inside-not-title span {
  margin-left: 2px;
  margin-bottom: 0px;
  font-size: 16px;
  font-weight: 600 !important;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: normal;
  color: #333333;
}

#inside_holder .inside-not-title span:not(:first-child) {
  display: none;
}

#inside_holder .inside-notification .inside-not-close.fonticon {
  font-size: 20px;
  color: #aaaaaa;
  margin: 5px 6px 0 0;
}

#inside_holder .inside-notification .inside-not-more {
  font-size: 0;
  position: relative;
  text-decoration: none;
}

.inside-not-more:before {
  content: 'more';
}

.inside-not-more:after {
  content: '';
  height: 2px;
  width: 100%;
  background: rgba(0, 0, 0, 0.5);
  position: absolute;
  bottom: 3px;
  left: 0;
}

.inside-not-text.multiline {
  white-space: nowrap;
  display: inline-block;
}

/* prechat */
.inside_chatPane.prechat #inside_emailIcon,
.inside_chatPane.prechat #inside_printIcon {
  display: none;
}

#inside_prechatForm {
  padding: 2px 15px 20px 15px !important;
}

#inside_prechatForm_form {
  margin-top: 0
}

#inside_holder #inside_leaveMessageForm select,
#inside_holder #inside_leaveMessageForm input,
#inside_holder #inside_leaveMessageForm textarea,
#inside_holder #inside_prechatForm select,
#inside_holder #inside_prechatForm input:not([type=checkbox]):not([type=radio]):not([type=button]),
#inside_holder #inside_prechatForm textarea,
.inside_systemMessage input {
  border: solid 1px #dddddd;
  background-color: #fff;
  padding: 7px 11px;
  width: 100%;
  box-sizing: border-box;
  height: 40px;
  border-radius: 0;
  font-size: 16px;
  font-weight: normal;
  font-style: normal;
  font-stretch: normal;
  line-height: 1;
  letter-spacing: normal;
  color: #333333;
}

#inside_holder #inside_prechatForm *:focus,
#inside_holder #inside_leaveMessageForm *:focus {
  border: 1px solid #333333 !important;
  outline: none;
}

#inside_holder #inside_prechatForm textarea {
  /* height: 100px; */
  margin-bottom: 7px;
  resize: none;
  padding: 11px 11px;
  min-height: 40px;
}

#inside_holder #inside_prechatForm_form .inside_formTitle {
  margin: 29px 0 29px 0px;
  width: 100%;
  position: relative;
  padding: 0 20px;
}

#inside_holder #inside_leaveMessageForm input.inside_sendButton,
#inside_holder #inside_prechatForm input[type="button"].insideSubmitButton {
  margin: 0;
  padding: 0 6px !important;
  /* border: none; */
  width: 72px;
  height: 42px;
  color: white;
  /*font-size: 13px;*/
  font-style: normal;
  line-height: 30px;
  letter-spacing: normal;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  letter-spacing: normal;
  text-align: center;
  box-sizing: border-box;
  width: 100%;
  height: 40px;
  background-color: #e32119;
}

#inside_holder #inside_prechatForm input[type="button"].insideSubmitButton {
  margin-top: 4px;
  width: 100%;
    position: relative;
    left: 1px;
}

.inside-prechat-field {
  margin-bottom: 16px;
}

.inside-prechat-field#inside_prechat_email_field{
	margin-bottom: 12px;
}


#inside_prechatForm_form .insideSubmitButton {
  margin-top: 10px;
}

#inside_leaveMessageForm .inside_label,
#inside_prechatForm .inside-prechat-field .inside-label span,
#inside_prechatForm .inside-prechat-field:before {
  display: block;
  /* margin-top: 3px; */
  margin-bottom: 12px;
  font-size: 16px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1;
  letter-spacing: normal;
  color: #323f48;
  padding-left: 0px;
}

#inside_prechatForm input::placeholder,
#inside_prechatForm textarea::placeholder {
  font-family: inherit;
}

/* prechat label */
/* 
#inside_prechatForm .inside-prechat-field:before {
 margin-bottom: 12px;
}

#inside_prechat_name_field:before {
 content: 'Full Name';
}

#inside_prechat_email_field:before {
 content: 'Email Address';
}

#inside_prechat_question_field:before {
 content: 'How can we help?';
}
*/
/* tablet */
#inside_holder[device="3"].showChatPaneFullScreen.mobileChatOpen {
  position: fixed !important;
  top: 0;
}

#inside_holder[device='3'] .chatHeaderIcons .inside_closeCross {
  margin-right: 0;
  margin-left: 0;
}

#inside_holder[device='3'] .chatHeaderIcons div {
  width: auto;
  margin: 0 3px !important;
}


/* chat window and messages */
#inside_chatWindow {
  display: flex;
  flex-direction: column;
  padding: 57px 11px 11px 15px;
  max-width: 100%;
  width: calc(100% - 3px);
  left: 0;
}

#inside_chatWindow>* {
  flex-shrink: 0;
}

#inside_holder .inside_messageText,
#inside_holder .inside_messageText *,
#inside_holder .inside_chatDisclaimer,
#inside_holder .inside_systemMessage {
  font-size: 16px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.44;
  letter-spacing: normal;
}

.inside_chatMessage,
.inside_chatMessageUser,
.inside_chatMessageAssist {
  margin-bottom: 25px;
  margin-top: 9px;
  padding: 9px 12px 13px 15px;
}

.inside_chatMessageUser {
  width: calc(100% - 61px) !important;
  margin-left: 61px;
  padding: 13px 12px 14px 15px;
}

#inside_holder .inside_assistMessageFace,
#inside_holder .inside_userMessageFace {
  overflow: visible;
  display: none;
}

.inside_assistMessageFace img,
.inside_userMessageFace img {
  width: 32px;
}

.inside_chatMessageUser.swap .inside_userMessageFace {
  overflow: visible;
  right: -49px !important;
  display: none;
}

.inside_chatMessageUser.swap .inside_userMessageFace img {
  margin-top: 5px;
  margin-left: 0;
}

.inside_chatMessageAssist.swap {
  left: 0;
  width: calc(100% - 24px) !important;
}

.inside_chatMessageAssist.swap.typing {
  width: 225px !important;
}

.inside_chatMessageAssist.swap:before {
  border-width: 0 0 9px 9px;
}

.inside_chatMessageAssist.swap .inside_assistMessageFace {
  left: -49px;
  overflow: visible;
}

.inside_chatMessageAssist.swap .inside_assistMessageFace img {
  margin-top: 13px;
  margin-left: 8px;
}

.inside_chatMessageAssist.swap:after {
  border-width: 0 0 7px 7px;
}

.inside_chatFrom {
  margin: 0px 0 6px 0px !important;
  padding: 0;
  width: 100%;
  position: relative;
}

.inside_chatMessageAssist.status.typing .inside_chatFrom {
  display: block;
  margin: 5px 0 !important;
}

.inside_chatMessageAssist.status.typing .inside_chatFrom:after {
  content: ':';
  color: white;
  background: white;
  margin-left: -8px;
  width: 8px;
  display: inline-block;
}

#inside_holder .inside_chatFrom,
#inside_holder .inside_chatFrom .inside_chatName {
  font-size: 16px;
  font-weight: 600 !important;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: normal;
  color: #333333 !important;
}

#inside_holder .inside_chatMessageUser.inside_file.inside_uploadbubble {
  left: 0;
  background: white !important;
}

#inside_holder .inside_chatMessageUser.inside_file,
#inside_holder .inside_chatMessageAssist.inside_file {
  border-radius: 0 !important;
  height: auto;
  max-width: 180px;
  min-width: 180px;
  margin-bottom: 18px;
}

#inside_holder .inside_chatMessageUser.inside_file {
  margin-left: auto;

}

#inside_holder .inside_chatMessageUser.inside_file .inside_chatmessage_datetime,
#inside_holder .inside_chatMessageAssist.inside_file .inside_chatmessage_datetime,
#inside_holder .inside_chatMessageUser.inside_image .inside_chatmessage_datetime,
#inside_holder .inside_chatMessageAssist.inside_image .inside_chatmessage_datetime {
  bottom: -15px !important;
}

#inside_holder .inside_chatMessageUser.inside_file.inside_uploadbubble {
  height: 165px;
}

#inside_holder .inside_chatMessageFile .inside_fileName {
  border: none;
  margin-bottom: 5px;
}

#inside_holder .inside_chatMessageFileIconContainer img {
  /* display: none; */
  width: 44px;
}

#inside_holder .inside_chatMessageFile {
  display: flex;
  flex-direction: column;
  height: 126px;
}

#inside_holder .inside_chatMessageFileIconContainer {
  height: calc(100% - 25px);
  height: auto;
  margin: auto;
}

#inside_holder .inside_chatMessageFileIconContainer.bubble {
  margin: 20px auto 25px auto;
}

#inside_holder .inside_chatMessageFileIconContainer img[src*="file-default-icon.svg"] {
  background: url("https://us2-cdn.inside-graph.com//custom/16-document.svg") center no-repeat;
  width: 0;
  height: 0;
  padding: 25px 22px;
}

#inside_holder .inside_chatMessageAssist.inside_image .inside_chatFrom,
#inside_holder .inside_chatMessageAssist.inside_file .inside_chatFrom {
  padding: 0 0 0 15px;
  text-align: left;
  line-height: 2em;
  height: 2em;
  /* margin: -25px 0 0 0 !important; */
}

#inside_holder .inside_chatMessageAssist.inside_file .inside_chatFrom {
  margin: 10px 0 0 0 !important;
}

#inside_holder .inside_chatMessageAssist.inside_image,
#inside_holder .inside_chatMessageAssist.inside_file {
  margin-top: 20px;
  border-radius: 0 !important;
}

#inside_holder .inside_imagewrapper .inside_image {
  background: white !important;
  padding: 16px;
  position: relative;
  min-width: 232px;
}

#inside_holder .inside_chatMessageAssist.inside_image .inside_chatFrom {
  padding: 0 0 0 0;
  margin: -5px 0 0 0 !important;
}

#inside_holder .inside_imagewrapper.user.swap,
#inside_holder .inside_imagewrapper.assist:not(.swap) {
  padding-right: 0;
}

#inside_holder .inside_chatMessageImageContainer,
#inside_holder .inside_chatMessageFileContainer {
  position: relative;
}

#inside_holder .inside_chatMessageAssist .inside_chatMessageImageContainer {
  margin: 26px 0 0 0;
}

#inside_holder .inside_chatMessageImage {
  max-width: 200px;
}

#inside_holder .inside_chatmessage_datetime {
  bottom: -21px !important;
  font-size: 9px;
  font-weight: normal;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: normal;
  color: #9b9b9b;
}

html[lang="en"] #inside_holder .inside_chatmessage_datetime:before {
  content: 'Today ';
}

#inside_holder .inside_chatmessage_datetime img {
  display: none;
}

#inside_holder .inside_uploadbubblewrapper .inside_chatmessage_datetime {
  display: none;
}

#inside_holder #inside_chatInputHolderTable {
  border-collapse: collapse;
  border-top: solid 1px #dedede;
}

#inside_chatInputHolderTable tr {
  height: 56px !important;
}

.inside_chatPane #inside_chatInput {
  padding: 7px 5px 2px 15px;
  font-family: inherit;
  font-size: 16px;
  line-height: 18px;
}

.inside_chatPane #inside_chatInput::placeholder,
.inside_chatPane input::placeholder,
.inside_chatPane textarea::placeholder {
  font-family: inherit;
  font-style: normal;
  font-size: inherit;
}

#inside_holder #inside_chatInput::placeholder {
  color: #9f9f9f !important;
}

#inside_holder #inside_chatSendButton {
  margin: 3px 9px 0 0;
  text-indent: 0px;
  min-width: 60px;
  height: 36px;
  width: auto !important;
  padding: 0 7px !important;
}

#inside_holder[device='3'].showChatPaneFullScreen #inside_chatSendButton {
  min-height: 40px;
}

.inside_systemMessage:not(.overlay),
.inside_chatDisclaimer {
  margin: 9px 0;
  border-radius: 0;
  padding: 16px;
}

#inside_holder[device='3'].showChatPaneFullScreen .inside_messageText {
  padding: 0;
}

#inside_holder[device='3'].showChatPaneFullScreen .inside_messagewrapper {
  width: auto;
}

.inside_messagewrapper.assist.swap {
  max-width: calc(100% - 16px);
}

#inside_holder[device='3'].showChatPaneFullScreen .inside_messagewrapper.user:not(.swap),
#inside_holder[device='3'].showChatPaneFullScreen .inside_messagewrapper.assist.swap {
  margin-right: auto;
  min-width: 30%;
  max-width: calc(100% - 60px);
}


#inside_holder[device='3'].showChatPaneFullScreen .inside_chatMessageAssist.swap {
  width: auto !important;
}

#inside_holder[device='3'].showChatPaneFullScreen .inside_chatMessageAssist.swap.inside_image {
  min-width: 232px;
}

#inside_holder[device='3'].showChatPaneFullScreen .inside_messagewrapper.assist:not(.swap),
#inside_holder[device='3'].showChatPaneFullScreen .inside_messagewrapper.user.swap {
  margin-left: auto;
  min-width: 160px;
}

/* welcome text */
#inside_holder #inside_submitMessage .inside_submitMessage_holder,
#inside_prechatForm .inside_formTitle,
#inside_prechatForm .inside_formTitle p,
#inside_leaveMessageForm .inside_formTitle,
#inside_leaveMessageForm .inside_formTitle p,
#inside_holder .insideGreetingMessage,
#inside_holder #insideSurveyHolder .insideSurveyQuestion,
#inside_holder #insideSurveyHolder .surveyCompleteText,
#inside_holder .inside_visitorNotify.embed.survey .inside_survey_header {
  font-size: 16px !important;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.44 !important;
  letter-spacing: normal;
  text-align: center;
  color: #333333;
}

#inside_holder #insideSurveyHolder .surveyCompleteText {
  background: white;
  border: solid 1px #c4beb6;
  padding: 12px;
  text-align: left;
  font-weight: 400;
}

#inside_prechatForm .inside_formTitle,
#inside_prechatForm .inside_formTitle p,
#inside_leaveMessageForm .inside_formTitle,
#inside_leaveMessageForm .inside_formTitle p {
  text-align: center !important;
}

#inside_holder .insideGreetingMessage {
  background: none;
  border: none;
  height: 60px;
  height: 142px;
}

#inside_holder.showChatPaneFullScreen .insideGreetingMessage {
  /* height: 23.5vh; */
}


/* close chat overlay */
.inside_systemMessage.closeChat.overlay {
  opacity: 1;
  display: block;
  background: rgba(255, 255, 255, .95);
}

#inside_holder .closeChat.overlay div#closeChatHolder {
  padding: 0;
  max-width: 100%;
  margin: auto;
  top: 50%;
  transform: translateY(-50%);
  text-transform: uppercase;
  font-size: 16px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  letter-spacing: normal;
  text-align: center;
  color: #333333;
}

#inside_holder[device="3"] .closeChat.overlay div#closeChatHolder {
  white-space: normal;
}

#inside_holder .closeChat.overlay #closeChatHolder .insideSubmitButton {
  margin-top: 40px;
  margin-left: -5px;
  width: 100px;
  height: 40px;
  text-indent: 1px;
  outline: transparent;
  border: 2px solid #e32119;
}

#inside_holder .closeChat.overlay #closeChatHolder .insideSubmitButton,
#inside_holder .insideSubmitButton {
  min-width: 100px;
  min-height: 40px;
  padding-top: 11px;
}

#inside_holder.showChatPaneFullScreen .closeChat.overlay #closeChatHolder .insideSubmitButton,
#inside_holder.showChatPaneFullScreen .insideSubmitButton {
  min-height: 40px;
  min-width: 85px;
  padding: 9px 0 0 0;
  font-size: 16px;
  line-height: inherit;
}

#inside_holder[device='3'].showChatPaneFullScreen .insideSubmitButton,
#inside_holder[device='3'].showChatPaneFullScreen .closeChat.overlay div#closeChatHolder #closeChatCancel:after {
  line-height: 16px !important;
  height: 40px;
}

#inside_holder[device='3'] .closeChat.overlay div#closeChatHolder #closeChatCancel {
  line-height: 0 !important;
}

#inside_holder .closeChat.overlay #closeChatHolder .insideSubmitButton.cancel,
#inside_holder .insideSubmitButton.cancel {
  margin-left: 16px !important;
  color: #000000;
  border: 2px solid #000000;
  background: #fff;
}

/*
#inside_holder .closeChat.overlay #closeChatHolder .insideSubmitButton.cancel {
 font-size: 0 !important;
}

#inside_holder .closeChat.overlay #closeChatHolder .insideSubmitButton.cancel:before {
 content: 'No';
 font-size: 16px;
}
*/

/* survey */
#inside_chatWindow .inside_visitorNotify.embed.survey {
  padding: 0;
  margin: 13px 0;
  background: none !important;
  width: 100%;
  padding-bottom: 3px;
}

.inside_visitorNotify.survey .inside_siteLogo,
.inside_visitorNotify.survey .inside_survey_header {
  margin: 0;
  padding: 10px;
}

#inside_holder .inside_visitorNotify.embed.survey .insideSurveyQuestion {
  font-family: inherit;
  line-height: 1.63 !important;
  margin: 0px 0 12px 0;
  padding: 0;
  text-transform: none !important;
}

.inside_survey_answertype_image {
  padding-left: 0px;
  margin-top: 12px;
  padding-bottom: 0;
}

.insideSurveyQuestionImage {
  margin: 5px 20px;
}

.insideSurveyQuestionImage:hover {
  transform: scale3d(1.3, 1.3, 1);
  -webkit-transform: scale3d(1.3, 1.3, 1);
  -moz-transform: scale3d(1.3, 1.3, 1);
}

#inside_holder .inside_visitorNotify.embed.survey .insideSurveyAnswerBlock {
  padding: 0;
  border: 0;
}

#inside_holder .inside_survey_answertype_radio {
  text-align: center;
}

#inside_holder .inside_survey_answertype_radio .answer {
  display: inline-block;
  margin: 0 15px;
}

#inside_holder .answer input {
  width: 15px;
}

#inside_holder .inside_visitorNotify.embed.survey .inside_starSelector {
  text-align: center;
  margin: 6px 0 7px -9px;
}

#inside_holder .inside_visitorNotify.embed.survey .insideSurveyAnswerBlock textarea {
  height: 88px;
  background-color: #ffffff;
  border: solid 1px #bbbbbb;
  padding: 10px 12px;
  box-sizing: border-box;
  resize: none;
  font-size: 16px;
}

#inside_holder .inside_visitorNotify.embed.survey .insideSubmitButton {
  width: 100%;
  height: 30px;
  margin-top: 9px;
  /* background: #505050; */
}

#inside_holder .inside_starSelector .star {
  width: 66px;
  height: 66px;
}

#inside_holder .inside_starSelector .star:before {
  font-size: 63px;
}

#inside_holder .inside_starSelector .star.icon-starempty {
  color: #c1c0c09e;
}

#insideSurveyHolder[surveyid="104"] .insideSurveyQuestion[qid="1"] {
  display: none;
}

.inside_visitorNotify.embed #insideSurveyHolder {
  padding-right: 0;
}

/* scroll bar */
#inside_chatWindow {
  overflow-y: scroll;
}

#inside_chatWindow::-webkit-scrollbar {
  width: 4px;
}

#inside_chatWindow::-webkit-scrollbar-track {
  background: #f4f0f0;
}

#inside_chatWindow::-webkit-scrollbar-thumb {
  background: #d8d8d8;
  border-radius: 4px;
}

#inside_chatWindow::-webkit-scrollbar-thumb:hover {
  background: #b7b7b7;
}

/* offline form */
#inside_leaveMessageForm {
  padding: 0 14px 14px 16px !important;
  background: none;
}

#inside_holder[device="1"] #inside_submitMessage {
  height: 565px;
  padding: 0 0 34px 0;
}

#inside_leaveMessageForm .inside_minimise,
#inside_leaveMessageForm .inside_closeCross {
  display: none !important;
}

#inside_leaveMessageForm * {
  font-family: inherit;
  /*font-size: 13px;*/
}

#inside_leaveMessageForm .inside_label {
  display: none !important;
}

#inside_leaveMessageForm .inside_errorMessage {
  margin-top: -17px;
  margin-bottom: 23px;
  font-size: 15px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: -0.2px;
  color: #a4343a;
  display: none;
}

#inside_offline_message .inside_errorMessage {
  margin-bottom: 0;
}

#inside_holder #inside_leaveMessageForm .error~.inside_errorMessage {
  display: block;
}

#inside_holder #inside_leaveMessageForm input::placeholder,
#inside_holder #inside_leaveMessageForm textarea::placeholder {
  font-family: inherit;
}

#inside_holder #inside_leaveMessageForm input {
  outline: none;
}

#inside_holder #inside_leaveMessageForm textarea#inside_message {
  padding: 11px 11px;
  min-height: 223px;
  max-height: 225px;
  margin-bottom: 16px;
  outline: none;
  resize: none;
}

#inside_holder #inside_leaveMessageForm input.error,
#inside_holder #inside_leaveMessageForm select.error,
#inside_holder #inside_leaveMessageForm textarea.error {
  background: #fff;
  outline: none !important;
  border: solid 1px #e2221a;
}

#inside_offline_phone,
#inside_offline_mobile {
  margin-bottom: 16px;
}

#inside_holder #inside_leaveMessageForm input.inside_sendButton {
  /* position: absolute; */
  /* bottom: 16px; */
  /* right: 0px; */
  /* min-width: 60px; */
  /* width: 100%; */
}

#inside_leaveMessageForm .inside_output {
  margin: 0;
  font-weight: normal;
  line-height: 15px;
  font-size: 12px;
  display: none;
}

#inside_leaveMessageForm .inside_formTitle,
#inside_leaveMessageForm .inside_formTitle .inside_root_block {
  white-space: normal;
  position: relative;
  text-align: center;
  text-transform: uppercase;
}

#inside_leaveMessageForm .inside_formTitle {
  margin: 32px 0 40px -1px;
}

#inside_holder #inside_leaveMessageForm input {
  margin-bottom: 16px;
}

/* message box auto height */
#inside_leaveMessageForm_form {
  display: flex;
  flex-direction: column;
  /* flex-wrap: wrap; */
  height: 100%;
  position: relative;
}

#inside_leaveMessageForm #inside_offline_message {
  flex-grow: 1;
  display: flex;
  flex-direction: column;
}

#inside_offline_message textarea {
  flex-grow: 1;
}

#inside_holder.mobile-device.vhcheck.mobileChatOpen .inside_chatPane.offline {
  /* screen height minus address bar */
  height: calc(100vh - var(--vh-test)) !important;
}

#inside_holder.mobile-device.vhcheck.mobileChatOpen #inside_leaveMessageForm {
  max-height: calc(100vh - 50px - var(--vh-test));
}

#inside_holder.mobile-device #inside_leaveMessageForm_form {
  height: 100%;
  min-height: 400px;
}

#inside_holder[device="3"] #inside_leaveMessageForm #inside_message {
  min-height: 300px;
  max-height: none;
}

/* button */
#inside_holder #inside_chatSendButton,
#inside_holder .insideSubmitButton,
#inside_holder #inside_leaveMessageForm input.inside_sendButton {
  /* font-weight: normal !important; */
  padding: 0 10px;
  font-size: 16px !important;
  font-style: normal;
  font-stretch: normal;
  line-height: 0.81;
  letter-spacing: normal;
  text-align: center;
  color: #ffffff;
  text-transform: uppercase;
}

#inside_holder span.insideSubmitButton {
  padding-top: 13px;
}

#inside_holder #inside_attachFileButton {
  background-size: 24px;
  font-size: 0 !important;
  width: 32px;
  height: 32px;
}


/* mobile */
#inside_holder.iOSSafari .inside_chatPane.activechat #inside_chatWindow {
  min-height: 100%;
}

#inside_holder.iOSSafari .inside_chatPane.activechat #inside_chatWindow>div:first-child {
  margin-top: auto;
}

#inside_holder.mobile-device #inside_liveChatTab.usingChatHeader {
  /* top: 5px; */
}

#inside_holder.mobile-device .inside_chatPane img.inside_closeCross.fonticon {
  margin: 0;
}

#inside_holder.mobile-device input:not([type="radio"]),
#inside_holder.mobile-device textarea,
#inside_holder.mobile-device #inside_prechatForm textarea {
  min-height: 36px;
  padding: 8px 5px 0px 13px;
}

#inside_holder.showChatPaneFullScreen #inside_leaveMessageForm #inside_message {
  max-height: none;
  min-height: 0;
}

#inside_holder.showChatPaneFullScreen #inside_leaveMessageForm input {
  font-size: 16px;
}

#inside_holder.showChatPaneFullScreen .inside_chatFrom .inside_chatName,
#inside_holder.showChatPaneFullScreen .inside_messageText,
#inside_holder.showChatPaneFullScreen .inside_systemMessage:not(.insideGreetingMessage),
#inside_holder.showChatPaneFullScreen .inside_chatDisclaimer,
#inside_holder.showChatPaneFullScreen .inside-not-title,
#inside_holder.showChatPaneFullScreen .inside-not-text,
#inside_holder.showChatPaneFullScreen .inside-not-more:before {
  font-size: 16px;
}

#inside_holder.showChatPaneFullScreen #inside_chatSendButton,
#inside_holder.showChatPaneFullScreen #inside_leaveMessageForm input.inside_sendButton,
#inside_holder.showChatPaneFullScreen #inside_prechatForm input[type="button"].insideSubmitButton {
  font-size: 16px !important;
  min-width: 60px;
}

#inside_holder.showChatPaneFullScreen .inside-notification {
  height: 69px !important;
  overflow: hidden;
  margin: -20px 0 0 0;
  box-shadow: 8px 8px 20px 2px rgba(0, 0, 0, 0.25);
}

#inside_holder.showChatPaneFullScreen .inside-not-content {
  width: 286px;
  max-width: calc(100% - 69px);
}

#inside_holder.showChatPaneFullScreen .inside-not-title,
#inside_holder.showChatPaneFullScreen .inside-not-text {
  max-width: calc(100% - 47px);
}

#inside_holder.showChatPaneFullScreen .inside-notification {
  max-width: calc(100vw - 20px);
}

#inside_holder.showChatPaneFullScreen .inside-not-img-cont {
  min-width: 69px;
  min-height: 69px;
}

#inside_holder.showChatPaneFullScreen .inside-not-img-cont img {
  min-width: 69px;
  min-height: 69px;
  width: 69px;
  height: 69px;
  max-width: 69px;
  max-height: 69px;
}

#inside_holder.showChatPaneFullScreen .inside-not-content {
  padding: 10px 15px 13px 15px;
}


/* survey image */
.insideSurveyQuestionImage img {
  max-width: 54px;
}

/* tablet */
#inside_holder[device="3"] .inside_visitorNotify.embed.survey .insideSurveyQuestion {
  white-space: normal;
}

#inside_holder[device="3"] #inside_liveChatTab.usingChatHeader {
  width: calc(100vw) !important;
  /* left: 0; */
  /* right: auto !important; */
}

#inside_holder[device="3"] #inside_option_icons img {
  width: auto !important;
  height: 20px !important;
}

#inside_holder[device="3"] .inside_chatPane img.inside_closeCross.fonticon {
  margin-top: 13px;
  margin-right: 30px;
}

#inside_holder[device='3'].showChatPaneFullScreen #inside_leaveMessageForm_form input,
#inside_holder[device='3'].showChatPaneFullScreen #inside_leaveMessageForm_form textarea,
#inside_holder[device='3'].showChatPaneFullScreen #inside_prechatForm input,
#inside_holder[device='3'].showChatPaneFullScreen #inside_prechatForm textarea {
  margin-bottom: 15px;
  min-height: 48px;
  font-size: 16px;
  padding: 12px;
}

#inside_holder[device='3'].showChatPaneFullScreen #inside_leaveMessageForm input.inside_sendButton {
  margin-bottom: 0;
}

#inside_holder[device='3'].showChatPaneFullScreen .inside_chatPane.offline {
  height: inherit !important;
}

#inside_holder[device='3'].showChatPaneFullScreen #inside_leaveMessageForm .inside_output {
  min-height: 48px;
}

#inside_holder[device='3'] .insideSurveyQuestionImage:hover {
  transform: scale3d(1.5, 1.5, 1);
  -webkit-transform: scale3d(1.5, 1.5, 1);
  -moz-transform: scale3d(1.5, 1.5, 1);
}

#inside_holder[device='3'] .inside_chatMessageUser.inside_image,
#inside_holder[device='3'] .inside_chatMessageUser.inside_file {
  min-width: 200px;
}

/* set country list on phone field */
#inside_holder[device="1"] .intl-tel-input .flag-container .country-list {
  width: 343px;
}

/* Greeting Message */

#inside_holder .inside_chatMessageAssist.inside_greeting_message,
#inside_holder .inside_chatMessageAssist.inside_greeting_message .insideGreetingMessage {
  background: transparent !important;
  border: none !important;
  padding: 0 !important;
}

#inside_holder .inside_chatMessageAssist.inside_greeting_message .inside_chatFrom,
#inside_holder .inside_chatMessageAssist.inside_greeting_message .inside_assistMessageFace {
  display: none !important;
}


/* - Base Font Styles - */
#inside_holder .inside_chatPane,
#inside_holder .inside_chatPane #inside_chatInput {
  font-weight: 400;
  font-family: Archivo Narrow, sans-serif;
  font-size: 16px;
  letter-spacing: normal;
  line-height: 1.44;
}

#inside_holder .insideGreetingMessage,
#inside_holder #inside_prechatForm_form .inside_formTitle,
#inside_holder #closeChatHolder,
#inside_holder #inside_leaveMessageForm_form .inside_formTitle p,
#inside_holder #insideSurveyHolder .insideSurveyQuestion,
#inside_holder .inside_cobrowseRequest .inside_cobrowseRequestMsg {
  font-weight: 700;
  font-family: Archivo Narrow, sans-serif;
  font-size: 16px;
  letter-spacing: normal;
  line-height: 1.44;
}

#inside_holder [class^="icon-"]:before,
#inside_holder [class*=" icon-"]:before {
  font-family: 'icoinside-front' !important;
}

/* - Inside Chat Pane Scrollbar Styling - */
#inside_holder ::-webkit-scrollbar {
  width: 4px;
}

#inside_holder ::-webkit-scrollbar-thumb {
  background-color: #d8d8d8 !important;
  border-radius: 10px;
}

#inside_holder ::-webkit-scrollbar-thumb:hover {
  background: #a7a2a2;
}

#inside_holder ::-webkit-scrollbar-track-piece {
  background-color: transparent !important;
}

#inside_holder[device="1"] .inside_chatPane {
  /* margin-right: 56px !important; */
}

/* header shadow
#inside_holder div#inside_prechatForm:before {
  height: 44px;
  background: -webkit-gradient(linear, left top, left bottom, from(#e4e4e4), to(#f2f2f2));
  background: linear-gradient(to bottom, #e4e4e4, #f2f2f2);
  width: 100%;
  display: block !important;
  content: "" !important; }
*/

#inside_holder #inside_chatWindow {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
  -ms-flex-direction: column;
  flex-direction: column;
  max-width: 100%;
  width: 100%;
  left: 0;
  min-height: 100%;
}

#inside_holder #inside_chatWindow>* {
  -ms-flex-negative: 0;
  flex-shrink: 0;
}

#inside_holder .inside_chatPane [tabindex]:focus {
  outline: #bf17221f 1px dotted;
}

#inside_holder #inside_chatWindow div:first-of-type:not(.inside_dept_selector.selected):not(.insideSubmitButton) {
  margin-top: auto;
}


#inside_holder .inside_systemMessage.insideGreetingMessage {
  border: none;
  background: transparent;
  text-align: center;
  margin-top: auto;
  margin-bottom: auto;
  height: auto;
  padding: 10px 5px 10px 0px;
}

#inside_holder .inside_chatMessageAssist .inside_chatmessage_datetime,
#inside_holder .inside_chatMessageUser .inside_chatmessage_datetime {
  font-size: 12px !important;
}

#inside_holder .inside_chatMessageAssist.inside_greeting_message.swap {
  width: 100% !important;
  text-align: center;
  left: 0px;
}

#inside_holder[device='3'] .inside_chatMessageUser.swap {
  width: auto !important;
}

#inside_holder #inside_emailForm button.insideSubmitButton {
  float: left;
  margin-left: calc(50% - 106px);
}

#inside_holder #inside_emailForm div.insideSubmitButton {
  display: inline-block;
  float: left;
  line-height: 36px;
  background-color: #ffffff !important;
  color: black !important;
}

#inside_holder .inside_survey_answertype_star+.insideSurveyQuestion {
  /* display: none; // hiding this label breaks the auto scrolling alogrithm */
  opacity: 0;
  height: 1px;
}

#inside_holder .inside_survey_answertype_star form .answer .starSelectHolder .inside_starSelector {
  margin: 0;
  margin-top: 2px;
  margin-bottom: 18px;
}

#inside_holder .inside_survey_answertype_star form .answer .starSelectHolder .inside_starSelector .star {
  margin: 0 8px !important;
  width: 40px !important;
}

#inside_holder .inside_survey_answertype_star form .answer .starSelectHolder .inside_starSelector .star.icon-starempty:before {
  content: url("https://us2-cdn.inside-graph.com//custom/16-star-empty.svg");
  width: 40px;
  height: 38px;
}

#inside_holder .inside_survey_answertype_star form .answer .starSelectHolder .inside_starSelector .star.icon-starfull:before {
  content: url("https://us2-cdn.inside-graph.com//custom/16-star-filled.svg");
  width: 40px;
  height: 38px;
}


#inside_holder #inside_attachFileButton {
  background: url("https://us2-cdn.inside-graph.com//custom/16-attachment-icon.svg") !important;
  background-repeat: no-repeat !important;
  background-size: 24px !important;
  background-position: 23px 7px !important;
}

#inside_holder .inside_systemMessage.closeChat.overlay {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
}

#inside_holder .inside_systemMessage.closeChat.overlay #closeChatHolder {
  padding: 3px 1px 0 0px;
  top: 0;
  margin: auto;
  -webkit-transform: none;
  transform: none;
  max-width: 300px;
  font-weight: 700 !important;
}

#inside_holder[device="1"] .inside_systemMessage.closeChat.overlay #closeChatHolder {
  max-width: 234px;
}

#inside_holder .closeChat.overlay {
  background: rgba(255, 255, 255, 0.95) !important;
}

#inside_holder .closeChat.overlay div#closeChatHolder {
  padding: 0;
}

#inside_holder .closeChat.overlay div#closeChatHolder #closeChatCancel {
  font-size: 0px !important;
  position: relative;
}

#inside_holder .closeChat.overlay div#closeChatHolder #closeChatCancel:after {
  content: 'no';
  display: block;
  font-size: 16px !important;
  font-weight: 700;
}

#inside_holder .closeChat.overlay div#closeChatHolder #closeChatButton {
  margin-left: 0px;
  margin-top: 0px;
}

#inside_holder #inside_prechatForm input[name="pf-prechat"] {
  height: 16px !important;
  width: 16px !important;
  min-height: 16px !important;
  position: absolute;
  left: 0px;
}

#inside_holder #inside_prechatForm_form .inside_dept_selector {
  display: none;
}

#inside_holder #inside_prechatForm .inside-prechat-option {
  position: relative;
  position: relative;
  padding-left: 30px;
}

#inside_holder[device='3'] #inside_prechatForm .inside-prechat-option {
  padding-left: 50px;
}

#inside_holder #inside_prechatForm .inside-prechat-text-panel-main span,
#inside_holder #inside_prechatForm .inside-prechat-text-panel-offline span {
  font-family: Archivo Narrow, sans-serif;
  font-size: 16px;
  display: block;
  color: #424242;
  font-weight: 400;
}

#inside_holder #inside_prechatForm .prechat-main-text {
  letter-spacing: -0.1px;
}

#inside_holder #inside_prechatForm div#preChatPanelOne span:nth-of-type(3) {
  margin-bottom: 14px;
}

#inside_holder div#preChatPanelOne span:nth-of-type(5) {
  width: calc(100% + 1px) !important;
  margin-bottom: 15px !important;
}

#inside_holder div#preChatPanelOne span:nth-of-type(7) {
  margin-bottom: 13px;
  width: calc(100% + 3px) !important;
  position: relative;
  left: 1px;
}

#inside_holder #inside_prechatForm .prechat-heading-dark,
#inside_holder #inside_prechatForm .prechat-heading-blue {
  font-weight: 700 !important;
}

#inside_holder #inside_prechatForm span.prechat-heading-blue {
  color: #e32119;
}

#inside_holder #inside_prechatForm span.prechat-text-dark {
  color: #000;
}

#inside_holder #inside_prechatForm .insideSubmitButton {
  /*display: none;*/
}

#inside_holder #inside_prechatForm .custom-prechat br {
  display: none !important;
}

#inside_holder #inside_prechatForm * {
  font-weight: 400;
  font-family: Archivo Narrow, sans-serif;
  font-size: 16px;
  letter-spacing: normal;
  line-height: 1.44;
}

#inside_holder #inside_prechatForm a {
  text-decoration: underline;
  color: #4691DE;
}

#inside_holder #inside_prechatForm:before {
  display: none;
}

#inside_holder #inside_prechatForm .inside_formTitle {
      margin-top: 30px;
    margin-bottom: 40px;
}

#inside_holder #inside_prechatForm #preChatPanelOne .prechat-heading-dark {
  margin-bottom: 14px;
}

#inside_holder #inside_prechatForm .inside-prechat-options-container {
  width: calc(100% + 44px);
  position: relative;
  left: -20px;
  height: 249px;
  background: #fff;
  border: solid 1px #c4beb6;
  margin-top: 18px;
  padding: 21px;
  text-align: left;
}

#inside_holder #inside_prechatForm .inside-prechat-options-container div {
  font-size: 16px !important;
}

#inside_holder #inside_prechatForm .inside-prechat-options-container .inside-prechat-text {
  margin-bottom: 14px;
  font-weight: 700;
}

#inside_holder #inside_prechatForm .inside-prechat-options-container input#preChatOptionOne,
#inside_holder #inside_prechatForm .inside-prechat-options-container input#preChatOptionTwo {
  top: 3px;
}

#inside_holder #inside_prechatForm .inside-prechat-option:nth-of-type(3) {
  margin-bottom: 12px !important;
}

#inside_holder[device="1"] #inside_prechatForm .inside-prechat-option:nth-of-type(4) input {
  bottom: 6px;
}

#inside_holder #inside_prechatForm .inside-prechat-option:nth-of-type(2) {
  margin-bottom: 12px;
}

#inside_holder #inside_prechatForm div#preChatPanelTwo {
  padding-top: 10px;
}

#inside_holder #inside_prechatForm div#preChatPanelTwo span.prechat-heading-dark {
  margin-bottom: 13px;
}

#inside_holder #inside_prechatForm div#preChatPanelTwo span:nth-of-type(2) {
  margin-bottom: 14px;
}

#inside_holder #inside_prechatForm div#preChatPanelTwo span:nth-of-type(3) {
  max-width: 230px;
  margin-left: auto;
  margin-right: auto;
  margin-bottom: 14px;
}

#inside_holder #inside_prechatForm div#preChatPanelTwo span:nth-of-type(4) {
  margin-bottom: 24px !important;
}

#inside_holder #inside_prechatForm #preChatSubmit {
  height: 37px;
  position: relative;
}

#inside_holder[device="1"] #inside_prechatForm #preChatSubmit {
  width: calc(100% + 44px);
  left: -20px;
}

#inside_holder #inside_prechatForm #preChatSubmit button {
  height: 36px;
  background-color: #e32119;
  width: 100%;
  color: #fff;
  margin-top: 17px;
  text-transform: uppercase;
  line-height: 36px !important;
  font-weight: 700 !important;
  cursor: pointer;
}

#inside_holder #inside_chatPaneHeader #inside_siteLogo:before {
  font-weight: 700;
  line-height: 46px !important;
}

#inside_holder .inside_chatPane #inside_chatWindow .inside_messagewrapper.inside_uploadbubblewrapper .inside_progressbar {
  height: 25px;
  bottom: 5px;
  flex-shrink: 0;
}

#inside_holder .inside_chatPane #inside_chatWindow .inside_messagewrapper.inside_uploadbubblewrapper .inside_progressbar span {
  line-height: 21px;
  font-weight: bold;
}

#inside_holder .inside_chatPane #inside_chatWindow .inside_messagewrapper.inside_uploadbubblewrapper .inside_progressbar div {
  height: 25px;
  background: #ccc;
}

#inside_holder .inside_chatPane #inside_chatWindow .inside_messagewrapper .inside_chatMessageFile .inside_fileName {
  border: none !important;
  /* max-width: calc(100% - 80px); */
  margin-left: auto;
  margin-right: auto;
  font-size: 16px;
  font-weight: normal;
  font-stretch: normal;
  font-style: normal;
  line-height: 1.44;
  letter-spacing: normal;
  text-align: center;
  color: #25211e;
}

#inside_holder strong {
  font-weight: 600 !important;
}

#inside_holder[device='1'] div#inside_liveChatTab:not(.usingChatHeader) .inside_chatTabImage {
  /*opacity: 0.8 !important;*/
  transition: opacity 1s;
}

#inside_holder[device='1'] div#inside_liveChatTab:not(.usingChatHeader):hover .inside_chatTabImage {
  opacity: 1 !important;

}

body.inside-chat-open #_evh-button {
  display: none !important;
}

#inside_holder .inside_chatMessageFile .inside_fileNameContainer {
  /* width: calc(100% - 25px); */
  position: static;
}

#inside_holder .inside_chatMessageImageHover {
  width: 100% !important;
  height: 100% !important;
  border: solid 1px #eeeeee;
}

#inside_holder .inside_chatMessageFileHover {
  left: 0px;
}

#inside_holder .inside_chatMessageFileHover .inside_filename {
  width: 100%;
}

.inside_chatNotification {
  top: 0px;
  font-size: 14px;
  background: #D0021B;
  width: 27px;
  height: 27px;
}

#inside_chatWindow .inside_visitorNotify .inside_notify_content {
  max-width: calc(100vw - 30px);
}


#inside_holder #inside_leaveMessageForm_form {
  margin: auto;
}

#inside_holder[device="3"] #inside_prechatForm_form {
  max-width: 70vw;
  margin-left: auto;
  margin-right: auto;
}

#inside_holder[device="3"] div#inside_chatWindow {
  padding: 57px 2vw 11px 2vw;
  margin: auto;
  position: relative;
}

#inside_holder[device='3'].showChatPaneFullScreen .inside_systemMessage:not(.overlay),#inside_holder[device='3'].showChatPaneFullScreen .inside_chatDisclaimer,#inside_holder[device='3'].showChatPaneFullScreen .inside_chatStartedText {
  background: white;
  border: 1px solid #e4e4e4;
}

@media all and (-ms-high-contrast: none),
(-ms-high-contrast: active) {

  /* IE10+ CSS styles go here */
  #inside_holder .inside_survey_answertype_star form .answer .starSelectHolder .inside_starSelector .star.icon-starempty:before {
    content: "\e607";
  }

  #inside_holder .inside_survey_answertype_star form .answer .starSelectHolder .inside_starSelector .star.icon-starfull:before {
    content: "\e608";
  }

  #inside_holder .inside_systemMessage.closeChat.overlay {
    padding-top: calc(50% + 60px);
  }

  #inside_holder #inside_chatSendButton {
    line-height: 38px !important;
  }
}

[eventid="749"] .inside_notify_content_message {
 margin: 0 !important;
 padding: 0 !important;
}